Shipping policy

Where we ship

KRAVEN Motorsports currently ships to addresses within the United States only. We do not ship internationally at this time.

Order processing

Orders are processed on business days (Monday to Friday, excluding public holidays). Most orders are prepared for dispatch within 1–3 business days of being placed. Orders placed on a weekend or holiday begin processing the next business day.

Delivery time

Once dispatched, delivery typically takes 3–7 business days depending on your location and the carrier. Delivery times are estimates, not guarantees, and can be affected by weather, carrier delays and peak periods.

Shipping cost

Shipping is calculated at checkout before you pay. Any free shipping threshold currently offered is shown on the shipping step of checkout.

Tracking

You'll receive a shipping confirmation email with a tracking number as soon as your order is dispatched. Tracking can take up to 24 hours to begin updating after the label is created. You can also check your order at any time from the order link in your confirmation email.

Multiple shipments

Orders containing several items may ship in more than one parcel and may arrive on different days. You will receive tracking for each shipment.

Incorrect addresses

Please check your shipping address carefully at checkout. If an address is entered incorrectly, email us at orders@kravenmotorsports.com as soon as possible — we can usually correct it before dispatch. Once a parcel has shipped, we cannot reroute it, and packages returned to us because of an incorrect or incomplete address may incur a re-shipping cost.

Lost or damaged parcels

If tracking shows delivered but you cannot find your parcel, check with your household and neighbours and allow 24 hours — carriers occasionally scan early. If it still hasn't appeared, contact us and we will open an investigation with the carrier. Report visible shipping damage within 7 days of delivery with photos of the item and the outer packaging.